Support

How to Reach Us

We're here to help. Reach out through any of the channels below and our team will get back to you as quickly as possible.

Email Support

Send us an email for general questions, technical issues, or billing inquiries. We aim to respond within one business day.

support@borealsgroup.org

Sales & New Accounts

Interested in getting started or upgrading your plan? Our sales team will walk you through options and get your account set up.

sales@borealsgroup.org

Customer Portal

Already a customer? Log in to the portal to manage domains, view delivery logs, update SMTP credentials, and check DNS status.

Go to Portal

Support Hours

Monday – Friday 9 AM – 6 PM EST
Saturday 10 AM – 2 PM EST
Sunday Closed

Critical infrastructure issues are monitored 24/7. Email us and include "URGENT" in the subject for priority routing.

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